Patients’ Bill of Rights

Massachusetts General Law c. 111, Sec. 70E details the Patients’ Bill of Rights. As a patient, your rights include the right to participate in the development and implementation of your plan of care and to have a patient advocate with you during treatment. If you are having surgery, we encourage you to bring a patient advocate to take notes and assert your patient rights when needed.

Every patient shall have the right:

To be treated in a caring, safe and compassionate way.
To receive timely, complete and accurate information.
To know the name and specialty of those providing care.
To say yes or no to treatment as allowed by law.
To ask questions about what is happening and why.
To have things explained in their preferred language.
To have privacy (within the capacity of the facility) when being examined or when talking to a health care provider.

To be evaluated and treated for pain.
To choose who may be present to provide emotional support.
To review and request medical records, as allowed by law.
To say yes or no to taking part in a research study.
To get timely responses to questions or concerns.
To know how health information is used and shared.

To raise concerns or have any questions about any of this information contact our Practice Manager, Becky Bedard (781) 591-7855.

You can obtain a copy of the law called the Massachusetts Patient Bill of Rights here.