By providing us with an email address or phone number, you agree that we may use your email address or phone number to follow up on your inquery and communicate with you about our services.
You may use our website without providing any personal information. Our Website and our Service Providers only collect personally identifiable information ("PII") with your consent. Collection of PII occurs if you enter information to contact us or register for an appointment on the Website. You may visit our Site anonymously, but when you fill out a request to “Contact Us” or request an appointment you may complete online forms that ask you to provide PII. For example, you may be asked to provide PPI such as name, phone number, email address, and medical information.
Personal information is kept only for as long as it is required. If PII is no longer required, we destroy it or render it anonymous. We rely on the information that you give us. If your personal information changes, please notify us.
Our website and third-party products or services (“Service Providers”) may collect non-personally identifiable (anonymous) information ("Non-PII") from visitors. Third-party products include Google, and other Service Providers who help us track and analyze visitor activity on the website, measure the effectiveness of our advertising efforts, and support the optimization of our digital marketing campaigns. Non-PII cannot identify a specific individual unless combined with Personally Identifiable Information, and examples of Non-PII that may be collected by the Website or required to provide the Services, including zip code or “Cookies”.
“Cookies,” or tracking pixels and related technologies are small data files that online services can store on, and retrieve from, a user’s computer or mobile device through the user’s web browser. The information is stored and retrievable either for the duration of a website visit (known as “session cookies”), or until some later point in time set by the website setting the cookie (known as “persistent cookies”).
The following are examples of Non-PII third party service providers collect with cookies:
We and our Service Providers use this information in the aggregate to understand how our visitors as a group use different resources and to help us improve our website. We and our Service Providers also collect information about the activity of individual website users. Most internet browsers accept cookies by default, but you can modify your browser preferences to block or restrict cookies if you do not want your web browsing activity tracked. We are not responsible for the effectiveness or compliance of third party opt-out mechanisms or programs.
Our Service Providers may acquire additional information about your activity on our website, including pages you visit, access times, visit duration, how you arrived at our website and your IP address. An IP address is a number that identifies a device connected to the Internet. For most devices, the IP address changes on at least a weekly basis. Our Service Providers may also acquire device identifiers and specific information about the browser you use. In some cases, this information may be unique to you.
Boston Sports & Biologics is committed to protecting the privacy of the personal information you provide to us via this website so that we can make sure it remains as secure as possible. Accordingly, we use reasonable efforts to prevent unauthorized access. We use a secure firewall and a security infrastructure that protects the integrity and privacy of personal information submitted to us via this website. Although we work hard to protect your personal information, we cannot guarantee the security of any information you transmit to us through online applications, and you do so at your own risk. Depending on the nature of the inquiry, your communication could be discarded or archived. If you wish, you can contact us instead by telephone at the numbers provided throughout our website.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
Users in Canada (PIPEDA)
Canada’s federal law, the Personal Information Protection and Electronic Documents Act (PIPEDA) applies to all personal data, health or otherwise regardless of the entity. All Canadian provinces, with exception of British Columbia and Nova Scotia, allow health data to reside in the United States. We do not intend to collect PII from Canadian users from British Columbia and Nova Scotia, and if you are from these Canadian provinces do not provide us with PII. If we learn that we collected PII from a user from these Canadian provinces, we will promptly delete that information.
The General Data Protection Regulation (GDPR) governs the protection and dissemination of personal data and digital privacy for people located in the EU. By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate or you can request that your data be erased. If we have asked for your consent to process your personal data, you may withdraw that consent at any time. Where you have withdrawn your consent to our processing of your personal data, we will cease to process that information, though your withdrawal of consent does not affect the lawfulness of our actions before you withdraw your consent.
Children Online Privacy Protection Act (COPPA)
The Children’s Online Privacy Protection Act (COPPA) protects against the collection of personal information from children under 13, and puts parents in control. The Federal Trade Commission (FTC) enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
Boston Sports & Biologics shares information with third parties, including as required by law or in order to provide the services requested. Mass General engages reputable third-party vendors to help us manage this website, provide content and information, and interact better with our patients and visitors.
June 9, 2021